Technology
Our computer system is state of the art. Our franchisees operate on a terminal server
platform that allows our IT technician to remotely work on your computers, minimizing
the need to have a technician come your office.
IT Support. Keeping your computer running is critical to operating
a successful tax office. We provide the following support:
- System Setup. We help you set up your office network and install programs.
- Software Updates. We help ensure that your tax software remains up to date.
- Toll Free Support. We provide you access to over the phone technical assistance.
Data Protection and Recovery. Our franchisees have their data protected
and safeguarded with off-site back up and storage. Our system protects data in the
event of fire, theft, or mechanical failure. Client confidentiality is one of our
highest priorities.